Nokia C7 - Camera problem

[Hossam King]

Dear All,

nokia-c7-ofic-1.jpg

I purchased a new phone model Nokia C7 from Italy via online store last week. I discovered when I recieved it that the phone HANGs when I try to run the camera application or any software deal with the camera such as the flash light applications.

It is under warranty but I don't want to send it to the nokia store and wait for a long time until they manage to fix that issue.

I tried to reinstall the official Nokia Bella operations system on it via the Nokia suite + USB cable but this does not solve the problem.


Any idea can solve this issue!?

Thanks in advance for your feedback & regards,
Hossam

[Hossam King]

Hi there,

One of my friends suggest me to download and install the phone firmware via nokia phoenix software. i don't know if this can help!!

Please advise me if someone had this camera problem and he managed to solve it by installing a new firmware on the phone?

As well, I am not sure if this could be a hardware or software issue!! please advise!

I appreciate if you give this issue high priority and send me your kind suggestions ASAP.

Thank you in advance & regards,
Hossam King

[Service Team]

[bush]

It helped a lot, it will be good time to choose the brand of device.