5310 express music keypad problem

[yousef assaf]

guys help
i have 5310 with keys pro
when press on any key
the key make asound but not work
the problem is that all the keys have the same problem
and am shocked
because i never had aprobleem like that
guys help me please
am waiting for the explenation and the picture

[richard_wifi]

the key make asound but not work

bro....try flashing first

[yousef assaf]

i did but no change
what should i do

[ayturk]

hi,ı have same problem.how did you repair this problem

[gsmguru]

hi,ı have same problem.how did you repair this problem

first check that one of key is pressed

if not solve then change keypad strip

if not solve then change keypad ic

update here