9530 restart problem

[suhadinyon]

help me 9530 keep restarting

[Service Team]

Try in Safe mode, is it boot or still in rebooting cycle?

Safe mode:
When starting the BlackBerry smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.
To turn on safe mode, complete the following steps:

1. Remove and reinsert the BlackBerry smartphone battery.
2. When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key. (The Escape key is located on the right side of the trackball, above the keyboard on the BlackBerry smartphone.Use the Escape key to exit a screen, move back a page in the browser, close a message, or close a menu.)
3. When the dialog box appears, click OK.

Note: Safe mode is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home screen.
To turn off safe mode, remove and reinsert the BlackBerry smartphone battery.