hii.. maybe any out there can solved about my problem with radio lab tool please help me...

i have 3 version of R.L.T : V1.9xxx ,, V2.13.222 ,, and v2.13.224

but it wont work while i connected the blackberry handheld
it says ; radio error , cannot connect to the radio . the device maybe password enable bla..bla..bla

i already have blackberry desktop software v7 , bb tool auth


please help me ...