help me to unlock blackberry phones with FG

Device not found or not connected.
Time needed - 00:00:00

please help me to unlock blackberry phones with my furious gold,if i connect any blackberry phone i get this erro massage but i downloaded blackberry drivers from support.and my new hardware was instulled susessfully and ready to use.but software says Device not found or not connected.
Time needed - 00:00:00 why.this happens on any blackberry phone that i try to unlock.please help me to unlock blackberry.
thankx in advance

I have the same broblem and have not gotten a solution to it.....

The phone have password protection you have to disable it before you can read codes .....
vist www.furious-gold.com

I have the same problem.