@ALL,

Due some customer did mistake when they updating the dongle and facing the error is :
Quote:
Failed to load update from update server!

We make a new Repair tools software for this!



How to use:

  • Download Repair tools at support page at here
  • Open the tools and Put your dongle in boot mode
    • BOOT MODE you need to connect P0 and GND(P zero) pin together (see images below) using the RED cable we provided in the pack.

  • Input your dongle to computer USB port. This message you will got:
    Quote:
    [info] > Program started!
    Please input first your serial number as it appears on the serial number sticker!
    [warn] FW 23 Please connect your MFC Dongle using BOOT MODE only!
    [sett] Please input a correct sticker serial number!
  • Input the correct sticker serial number from the package
  • Follow the step disconnect and reconnect the dongle to repair
  • Quote:
    Please connect MFC Dongle in BOOT MODE to continue...
    [info] Current SN: 0xYour bad S/N FW: 2.0
    [warn] The sticker SN and the Current SN does not match! Checking ...
    [info] connecting...
    [warn] > Waiting for reconnect...
    [warn] > Erasing ...
    [done] OK
    [info] Please wait ...
    [done] Step 1/16 - Please disconnect and connect MFC Dongle again...
    [info] Current SN: 0xYour bad S/N FW: 2.0
    [info] connecting...
    [warn] > Waiting for reconnect...
    [warn] > Erasing ...
    [done] OK


    ...



    [done] Step 6/16 - Please disconnect and connect MFC Dongle again...
    [info] Current SN: 0xYour Orignal S/N FW: 2.1
    [done] The SN might have been repaired successfully! Please try to use your dongle now!