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Thread: HWK Update/Installation/Support Server Problem Discussion

  1. #181
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    Hidden Content Originally Posted by chin2 Hidden Content
    sir i facing trouble .with new hwk setup.plz help me step by step instalation.
    i uninstall all old setup n driver.
    Hidden Content Originally Posted by puricacid Hidden Content
    is the problem solve??? i have thesame problem too
    Post Your Problem with Details..
    Post Screenshot if Possible...
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    after all installtion.with v-2.3
    when i press conect button it shows reinstall hwk support suite.i reinstall it
    but again problem same.plz help me.

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    Hidden Content Originally Posted by chin2 Hidden Content
    after all installtion.with v-2.3
    when i press conect button it shows reinstall hwk support suite.i reinstall it
    but again problem same.plz help me.

    POST SCREEN-SHOT MUST Br.,

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    1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
    2. Install UFSx Support Suite Setup

    Hidden Content

    3. Connect your UFSx+HWK before running the UFSx Control Panel
    4. Run UFSx Control Panel
    5. Switch to the "Hardware" Tab
    6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click "Scan Boxes" to refresh the list if you have connected further boxes since opening the Control Panel
    7. Click "Check Box"
    8. Click "Update Box"
    9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
    10. Switch to the "Software" Tab
    11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
    12. Click "Check Server"
    13. Click "Install"
    14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install something at step 13)


    How to install same UFSx+HWK to 2nd PC.

    Same as above and you must complete ALL steps.


    How to add further UFSx+HWK after initial install.

    Steps 4-13 as above

  5. #185
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    App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
    CPU: GenuineIntel
    Platform: Windows NT 5.1 (Build 2600 Service Pack 3)
    Versions: Ufs2xx.dll 3.2.4, Ufs2xx.sys 2.8.14
    C:\Program Files
    C:\Program Files\Common Files
    Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
    C:\Documents and Settings\amit\Desktop
    C:\Documents and Settings\amit\Start Menu\Programs

    App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
    Box: 1 Location: 8481 Serial: 98957
    UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
    UFS_USB V2.8 (c) SarasSoft 2007., Sn: 98957
    HID: xxxxxxxxxxxxx, HWK: xxxxxxxxxx
    LIC: True
    BoxStat : Ok
    Your IP: xxxxxxxxxxxxxxxx
    Support: Account Ok

    Box: 1 Location: 8481 Serial: 98957
    UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
    UFS_USB V2.8 (c) SarasSoft 2007., Sn:xxxxx
    HID: xxxxxxxxxxxxxx, HWK: xxxxxxxxxx
    LIC: True
    BoxStat : Ok
    Your IP: 112.79.36.109
    Support: Account Ok
    All is Ok, not Need to Update Box or Support

    Last Server Update: 20013/08/09

    Found Items to Install: 1

    item-696 dctxbb5.ini file size-557 status-size mismatch.
    after install this item.again when i press conect then it shows please reinstall hwk support suite.

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    Hidden Content Originally Posted by chin2 Hidden Content
    after install this item.again when i press conect then it shows please reinstall hwk support suite.
    Please Post Screenshot...
    The Original Poster should Always Write The Last Response...!!! Let Us Know, If The Problem is Solved...!!!
    ________
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  7. #187
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    please send me usb drivers for ufs3 sarasoft.
    I have a problem with installing

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    Hidden Content Originally Posted by shwana 100 Hidden Content
    please send me usb drivers for ufs3 sarasoft.
    I have a problem with installing
    Install UFSx Support Suite Setup Hidden Content

    usb driver check this file location : C:\Program Files\SarasSoft\UFS\UFS_USB_Driver
    Last edited by One_Hermit; 08-18-2013 at 06:08 PM.
    starmobi

  9. #189
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    Hidden Content Originally Posted by shwana 100 Hidden Content
    please send me usb drivers for ufs3 sarasoft.
    I have a problem with installing
    Visit : Hidden Content
    The Original Poster should Always Write The Last Response...!!! Let Us Know, If The Problem is Solved...!!!
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  10. Likes starmobi liked this post
  11. #190
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    how to use that?................

  12. #191
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    Hidden Content Originally Posted by brynet4u Hidden Content
    how to use that?................
    Post Problem with Details...
    The Original Poster should Always Write The Last Response...!!! Let Us Know, If The Problem is Solved...!!!
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    after install UFSx_Support_Suite_Setup_v02.03.00.00

    BOX_AUTH_ERROR: 20
    HWK: NOT AUTHORISED, Update Box
    Bad IX: ABCD
    Failed: -6
    and then popup show "box_error:00000080. "
    how fix ?
    Last edited by tanveerriaz; 08-20-2013 at 12:55 AM.

  14. #193
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    Hidden Content Originally Posted by tanveerriaz Hidden Content
    BOX_AUTH_ERROR: 20
    Visit : Hidden Content
    The Original Poster should Always Write The Last Response...!!! Let Us Know, If The Problem is Solved...!!!
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    Is ufs Hwk server is down. I unable update the ufs box of one of my friend

    Upgrade log:
    ---------- HWK Update Client v 2.2.0.0 ----------
    ---------- HWK upgrade started:7/31/2005 2:09:46 AM ----------
    -- Target Id : 62 CF 1 10
    -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
    -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
    -- UFSx S/N : ******
    -- Features : 00000001
    -- Licence 5 : True
    -- UFSx Vendor: TORNADO
    -- HWK ID : A1.04-PRO1-DE2C33314160006D
    -- HWK Status : 1, DL: 0
    ----------
    Locating HWK Upgrade server...
    HWK Upgrade server found!
    Preparing connection to server...
    Connecting to HWKUpgrade server...
    Server connection successfully established.
    Authenticating on server...
    Authentication stage error: Error: Server returned unrecognized reply plsssssssssssssssssssssssssssss

  16. #195
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    Hidden Content Originally Posted by harsad2010 Hidden Content
    ---------- HWK Update Client v 2.2.0.0 ----------

    You are Using Old Version...

    Visit :
    Hidden Content
    The Original Poster should Always Write The Last Response...!!! Let Us Know, If The Problem is Solved...!!!
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