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Thread: HWK:UNAUTHORISED, Use UPDATE TOOL

  1. #1
    GsmIndia.in Junior
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    Question HWK:UNAUTHORISED, Use UPDATE TOOL

    Brothers!!!
    My HWK is shown UNAUTHORISED, use Update tool, but when I try to upgrade it shows the log as below:
    Upgrade log:
    ---------- HWK Update Client v 2.0.8.0 ----------
    ---------- HWK upgrade started:9/14/2009 3:43:47 PM ----------
    -- Target Id : 62 CF 1 10
    -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
    -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
    -- UFSx S/N : *****
    -- Features : 00000001
    -- Licence 5 : True
    -- UFSx Vendor: TORNADO
    -- HWK ID : A1.04-PRO1-891690E74160003A
    -- HWK Status : 1, DL: 0
    ----------
    Locating HWK Upgrade server...
    HWK Upgrade server found!
    Preparing connection to server...
    Connecting to HWKUpgrade server...
    Server connection successfully established.
    Authenticating on server...
    Authentication stage error: Error: Server returned unrecognized reply

    kindly someone help me how I can solve this problem
    Thanx in advance

  2. #2
    GsmIndia.in Junior ..::ABDULLAH81::..'s Avatar
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    dear brother chack out your inter net conection

    ABDULLAH81

  3. #3
    GsmIndia.in Active Teen siddharth.jain's Avatar
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    i think your hwk is clone..

  4. #4
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    Quote Originally Posted by ..::ABDULLAH81::.. View Post
    dear brother chack out your inter net conection

    ABDULLAH81
    hello sir if u have hwk setup and support suite than please send
    i hve it but after instaling both when we run DCTxBB5 TOOLS V2.09 there is error no 20 comming it says : None authorised copy of software detected please use original install package.PLEASE IF U CAN SOLVE THESE PROBLEM
    I M THANK FULL TO U

  5. #5
    GsmIndia.in Junior hitech3273's Avatar
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    if this massage is comming then reinstall the suite setup
    some time problem solved tested....

  6. #6
    GsmIndia.in Active Teen
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    my dear brother i think u have updated ur box at high version 2.0.9 but now u r using 2.0.8 know reinstall ur box and update it in new version and instll new version it is 100% solution

  7. #7
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    -- UFSx Device: UFS3 SarasSoft, USB S/N: 82508
    -- Target Id : 62 CF 1 10
    -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
    -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
    -- UFSx S/N : 82508
    -- Features : 00000001
    -- Licence 5 : True
    -- UFSx Vendor: UFS3
    -- HWK NOT CONNECTED or DEAD
    -- HWK ERROR : 0010

  8. #8
    GsmIndia.in Senior dpimani's Avatar
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    Quote Originally Posted by GUDDU View Post
    -- UFSx Device: UFS3 SarasSoft, USB S/N: 82508
    -- Target Id : 62 CF 1 10
    -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
    -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
    -- UFSx S/N : 82508
    -- Features : 00000001
    -- Licence 5 : True
    -- UFSx Vendor: UFS3
    -- HWK NOT CONNECTED or DEAD
    -- HWK ERROR : 0010
    u r hwk dead change the hwk conduct u r reseller

  9. #9
    GsmIndia.in Newbie
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    Quote Originally Posted by guddu View Post
    -- ufsx device: Ufs3 sarassoft, usb s/n: 82508
    -- target id : 62 cf 1 10
    -- ufsx boot : Ufxboot v2.2 (c) sarassoft 2003.
    -- ufsx firmw.: Ufs_usb v2.8 (c) sarassoft 2007.
    -- ufsx s/n : 82508
    -- features : 00000001
    -- licence 5 : True
    -- ufsx vendor: Ufs3
    -- hwk not connected or dead
    -- hwk error : 0010
    open your box and open your bb5 kit and clean then put kit and try your problum 100% solve tested by me

  10. #10
    GsmIndia.in Active Teen Naveed Ali's Avatar
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    Quote Originally Posted by jawedakht View Post
    open your box and open your bb5 kit and clean then put kit and try your problum 100% solve tested by me
    not work insrt new hard key

  11. #11
    GsmIndia.in Board Browser
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    Thumbs up wow its very interesting

    Wow thats seems really interesting. Thanks for sharing ...

  12. #12
    GsmIndia.in Board Browser
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    update ur box firmware then update with setup 100% solved

  13. #13
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    My HWK is shown UNAUTHORISED, use Update tool, but when I try to upgrade it shows the log as below:
    Upgrade log:
    ---------- HWK Update Client v 2.0.8.0 ----------
    ---------- HWK upgrade started:9/14/2009 3:43:47 PM ----------
    -- Target Id : 62 CF 1 10
    -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
    -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
    -- UFSx S/N : *****
    -- Features : 00000001
    -- Licence 5 : True
    -- UFSx Vendor: TORNADO
    -- HWK ID : A1.04-PRO1-891690E74160003A
    -- HWK Status : 1, DL: 0
    ----------
    Locating HWK Upgrade server...
    HWK Upgrade server found!
    Preparing connection to server...
    Connecting to HWKUpgrade server...
    Server connection successfully established.
    Authenticating on server...
    Authentication stage error: Error: Server returned unrecognized reply

    kindly someone help me how I can solve this problem
    Thanx in advance

  14. #14
    GsmIndia.in Board Browser
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    Quote Originally Posted by umer01 View Post
    My HWK is shown UNAUTHORISED, use Update tool, but when I try to upgrade it shows the log as below:
    Upgrade log:
    ---------- HWK Update Client v 2.0.8.0 ----------
    ---------- HWK upgrade started:9/14/2009 3:43:47 PM ----------
    -- Target Id : 62 CF 1 10
    -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
    -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
    -- UFSx S/N : *****
    -- Features : 00000001
    -- Licence 5 : True
    -- UFSx Vendor: TORNADO
    -- HWK ID : A1.04-PRO1-891690E74160003A
    -- HWK Status : 1, DL: 0
    ----------
    Locating HWK Upgrade server...
    HWK Upgrade server found!
    Preparing connection to server...
    Connecting to HWKUpgrade server...
    Server connection successfully established.
    Authenticating on server...
    Authentication stage error: Error: Server returned unrecognized reply

    kindly someone help me how I can solve this problem
    Thanx in advance
    server saras busy......... try again next time.....
    i,m sorry my english broken......

  15. #15
    GsmIndia.in Active Teen
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    everybody who have pro updating client hwk install hwk support suite 2.10.0 then update 100% solve your problem

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