mx box problem

[chin2]

when i connect any phone it shows following error


MXKEY [MxKey Team HTI PLUS Flasher Interface 1], SN:
Using device: HTI, FW ver: 00.50, SN:
Connection status: EHCI:HUB:HUB:USB 2.00 (Full-speed)
Driver: WinUSB, ver: 3.5.1.0
Module ver: 1.0.0.21151(13-07-2012), Library ver: 1.0.0.14195(13-07-2012)
ERROR: Packet Error(0xAA), code 0xC0000002
ERROR: Packet Error(0xAA), code 0xC0000002
Error details:
Bad contact, TX line remains low !
VCC_PH BSI TX RX RX2 CLK
1 0 0 1 1 0
ERROR: bootstrap failed!

[Service Team]

when i connect any phone it shows following error


MXKEY [MxKey Team HTI PLUS Flasher Interface 1], SN:
Using device: HTI, FW ver: 00.50, SN:
Connection status: EHCI:HUB:HUB:USB 2.00 (Full-speed)
Driver: WinUSB, ver: 3.5.1.0
Module ver: 1.0.0.21151(13-07-2012), Library ver: 1.0.0.14195(13-07-2012)
ERROR: Packet Error(0xAA), code 0xC0000002
ERROR: Packet Error(0xAA), code 0xC0000002
Error details:
Bad contact, TX line remains low !
VCC_PH BSI TX RX RX2 CLK
1 0 0 1 1 0
ERROR: bootstrap failed!

check your cable br.,

change another cable your problem solved