err MxKey team HTI plus Flasher interface 8 The card is not responding to a reset

Sir,
i bought new mxkey hti plus box but after installation it display"err MxKey team HTI plus Flasher interface 8
The card is not responding to a reset"even when i updated hti, the same kept displaying.Please can anybody tell me what
to do to use this box.thanks

dont be anaxious. It is a fault of mx card in hti. See that, it is not inserted properly.
1.remove warranty stiker
2.remove mx card
3.inser mx card in hti 100% properly.
Tested 100%