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Thread: FAQ on SETool new support area access

  1. #1
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    Exclamation FAQ on SETool new support area access

    How to enter new support area?
    Download latest version of Supporter software from www.setool.net, start it and press "GO SUPPORT" button. Also you can enter support area from SETool software by pressing the same button (v0.91380070 and higher).

    Why did you change support system? Get all back!
    Old support system will not be installed back. Users and administrators are more satisfied with new one. Please no more discussions on this topic.

    Very slow downloading
    Approximate download speed per peer is 50Kb/s. If your download speed is slower, it seems, that your internet provider has too narrow connection to the direction of SETool support server location. Unfortunately, we cannot deal with this problem. You need to check your internet connection

    Cannot connect to server/Cannot display page/Connection has been reset, mysql reports error, etc.
    Maybe server is currently down. Please create one (only!) topic in this section and wait until support access will be restored. If such topic already exists, no need to even post in it. It is enough for us that it exists to pay attention to problem

    Resuming downloads
    Download resuming is supported. You should use it if possible. Please pay attention to the fact that several Download Managers are incorrectly use features of HTTP protocol, incrementing by this daily download counter by 2 instead of one. I checked FlashGet only. It is working fine. Cannot say something about the others.

    Errors list explained
    Your account is suspended by admin. Please contact your reseller.
    Please contact your reseller. Don't spam forum. Contact your reseller first and do as he says.

    This link is already used. Please relogin from software.
    If you closed browser window, you need to relogin to support area from software only.

    Please login from soft only
    Please ensure you entered support exactly from software. If you did so, then probably the problem is in the fact, that your browser does not accept cookies. You need to set it up to allow cookies at least from setool.net. If you will still get this error with IE, download Mozilla FireFox, install it and make default browser: http://www.getfirefox.com.

    Wrong IP. Please relogin from soft
    Your IP is changed during browsing support area. Please relogin from software.
    Please ensure also, that you don't use proxy server for internet surfing.

    This session is expired. Please relogin from soft
    Just relogin from software.

    You have exceeded your today's download limit
    Just wait for the next day for daily download limit to be reset.


    If there is no answer to your question in this FAQ, please create one (only!) topic in this forum, clearly describe your problem and wait for us to answer. If such topic already exists, don't create another one.

    B.R.,
    Viru

  2. #2
    GsmIndia.in Active Teen alayne's Avatar
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    Default

    Quote Originally Posted by viru View Post
    How to enter new support area?
    Download latest version of Supporter software from www.setool.net, start it and press "GO SUPPORT" button. Also you can enter support area from SETool software by pressing the same button (v0.91380070 and higher).

    Why did you change support system? Get all back!
    Old support system will not be installed back. Users and administrators are more satisfied with new one. Please no more discussions on this topic.

    Very slow downloading
    Approximate download speed per peer is 50Kb/s. If your download speed is slower, it seems, that your internet provider has too narrow connection to the direction of SETool support server location. Unfortunately, we cannot deal with this problem. You need to check your internet connection

    Cannot connect to server/Cannot display page/Connection has been reset, mysql reports error, etc.
    Maybe server is currently down. Please create one (only!) topic in this section and wait until support access will be restored. If such topic already exists, no need to even post in it. It is enough for us that it exists to pay attention to problem

    Resuming downloads
    Download resuming is supported. You should use it if possible. Please pay attention to the fact that several Download Managers are incorrectly use features of HTTP protocol, incrementing by this daily download counter by 2 instead of one. I checked FlashGet only. It is working fine. Cannot say something about the others.

    Errors list explained
    Your account is suspended by admin. Please contact your reseller.
    Please contact your reseller. Don't spam forum. Contact your reseller first and do as he says.

    This link is already used. Please relogin from software.
    If you closed browser window, you need to relogin to support area from software only.

    Please login from soft only
    Please ensure you entered support exactly from software. If you did so, then probably the problem is in the fact, that your browser does not accept cookies. You need to set it up to allow cookies at least from setool.net. If you will still get this error with IE, download Mozilla FireFox, install it and make default browser: http://www.getfirefox.com.

    Wrong IP. Please relogin from soft
    Your IP is changed during browsing support area. Please relogin from software.
    Please ensure also, that you don't use proxy server for internet surfing.

    This session is expired. Please relogin from soft
    Just relogin from software.

    You have exceeded your today's download limit
    Just wait for the next day for daily download limit to be reset.


    If there is no answer to your question in this FAQ, please create one (only!) topic in this forum, clearly describe your problem and wait for us to answer. If such topic already exists, don't create another one.

    why can't i access support area?
    done everything you advised here and still can't access.
    even www.setool.net can't be found.
    Is their a problem with server?

  3. #3
    GsmIndia.in Senior DIGITAL BABU's Avatar
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    Thumbs up

    if you have on display warning "insecure transmission,etc"
    place next file in misc. edit (check ONLY use signed mode)
    and press "flash"

    then power on phone - message should disappear.

    (should work for db2020/a2)

    (file creation is courtesy of "renzox")

  4. #4
    GsmIndia.in Senior DIGITAL BABU's Avatar
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    Default

    Q:
    How to service db2010/db2020/pnx5230 cid52/cid53 using new setool2 (>=v0.914029) alternative bypass method ?
    what problems i can meet and how to resolved them ?
    what precautions i should follow ?

    A:


    terms:
    phone should work fine.
    red blink, white blink, etc phones are NOT supported.

    you can only use alternative bypass if your phone has supported firmware (you have BOTH rest file and bypass package)
    if yours firmware not supported, either flash supported firmware (only main part in enough) or post request on forum.

    BEFORE using new alternative bypass method you SHOULD turn phone on and install CSCA(MODEM) drivers.

    i STRONGLY recommending to browse that FAQ and find article about com-ports growth - there is EXTREMLY helpful file,which
    prevents discovering of same phone models as new devices.

    if you are capable user, you can edit .inf files of CSCA(MODEM) drivers - we only need to install
    Sony Ericsson Device XXX bus driver and Sony Ericsson Device xxx USB WMC Modem - all other devices is not needed.
    that will help you to save comport numbers.

    important!
    if your phone had unsupported firmware and you flashed main part (all parts) of supported - you MUST power on phone, so phone will update new firmware info.

    because of way new alternative bypass method works, you need
    TEST SIM card (mcc/mnc 00101) or OPERATOR SIM card. (you must be able browse phone menu,etc)

    .....will be updated soon.......

    supported following models:

    db2012 cid52 - normal CID52 phones (w200,w300), abnormal CID52 phones (k310,k510,w810,z550)
    db2020 cid52/cid53 phones
    pnx5230 cid52/cid53 phones

    supported operations:
    unlock via patch, all additional things that setool2 can provide.

    Procedure of new alternative security bypass :


    1. select correct phone model
    2. go to settings tab,
    3. check BOTH "signed mode (using server)", "enable alternative security bypass", that is required
    4. optionally, check "unlock after flash", "patch otp<>gdfs check in firmware"+"allow to change IMEI when unlocking" (read precautions)
    5. optionally, check "complete phone after flash" (i recommend use custpacks)
    6. go back to semc tab
    7. if you need, add main+fsimage+custpack (script)
    8. press desired operation
    9. when asked, disconnect phone, insert TEST SIM, power on phone fully and connect it.
    10. when asked, disconnect phone, remove battery, insert battery and connect phone while holding corresponding button ('C' or '2' for w880)

    approximate time for unlock by patch using new alternative bypass method is 160-180 seconds on one phone.

    .....will be updated soon.......

    precautions:

    please take care that there is NO (at least, i can't get) cid52 firmwares for following db2010 phones: k310,k510,w810,z550

    luckily, k310,k510 can be flashed with w200 firmware, so we can always return them to original state.

    but it is NOT related to w810,z550 phones.
    cause there is no firmwares, we can't recover them in case of error.

    because of that, one mistake with that phones - and you get deadweight.
    you have been warned.

    under mistake i mean:
    - terminated flash or anything,which prevents phone from starting up
    - changed IMEI of phone, which prevents phone from using new alternative bypass method.

    .....will be updated soon.......

    possible problems:

    in case of terminated flash/etc you can always return phone to life by flashing any original firmwares into them -
    and then it ready for execution again

    db2012 k310 (via w200),k510 (via w200) ,w200,w300 - supported cid52 firmwares available.
    db2020 supported cid52/cid53 firmwares available
    pnx5230 supported cid52/cid53 firmwares available

    .....will be updated soon.......


    following firmwares are supported:
    .....will be updated soon.......

  5. #5
    GsmIndia.in Senior DIGITAL BABU's Avatar
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    Default

    q:
    when i attaching phone using dcu60 i see following messages:



    Code:
    erom_readvar: error reading unit 1/725
    error while reading security units
    SECURITY UNITS CAN'T BE READ !
    DAMAGED FIRMWARE/GDFS OR EMPTY PHONE
    
    or
    
    erom_readvar: error reading unit 1/851
    error while reading security units
    SECURITY UNITS CAN'T BE READ !
    DAMAGED FIRMWARE/GDFS OR EMPTY PHONE

    and process stops,but phone works normally on com/ufs.
    what is root cause and what is solution ?

    A:
    that phone is tampered by d_reambox software.

    during their famous method of "testpoint bypass", they writing patched erom with own custom loader embedded, patching simlock signature check and ... erasing simlock signature without any reason, which prevents setool2 from making backup.

    i had write a post on their forum, but they too arrogant even to read it.

    fix is extremly simple:

    using com/ufs write next script in SIGNED MODE (check ONLY "USE SIGNED MODE" on settings)

    for db2020:


    Code:
    gdfswrite:0001085144554D4D5944415441

    for db2012:


    Code:
    gdfswrite:0001085144554D4D5944415441

    alas, they custom loader also breaks alternative bypass support using dcu60 cable,
    so you only can use SIGNED MODE with dcu60 after their "testpoint"

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