HWK not authorised help me to solve

App: UFSx (HWK) Control Panel v 2.3.0.3 by SarasSoft
Box: 1 Location: 34 Serial: 7----
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 7----
HID: AD68------------1E, HWK: ----------
HWK: AD68------------1E,NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 197.218.67.181
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 34 Serial: 79978
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 7-----
HID: AD68------------1E, HWK: -------------
HWK: AD68------------1E, NOT AUTHORISED, Update Box
Your IP: 197.218.67.181
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 7-------
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 7-------
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 7-------
HID: AD68------------1E, HWK: A------------
HWK: AD68------------1E, NOT AUTHORISED, Update Box

Pliz help me to solve

Update Box Install Missing Files from Software Tab...

I have tried that it refers me to the reseller have tried to contact the one who sold me he is no longer in that business,I have been using this box for the past two years I can even send you the Logs i have so that you help Mr One Hermitt.Thanks in advance,I am waiting for a favourable advance

try to replace your i.c. may it works. Its works for me.....

Quote:

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Originally Posted by kandiero

I have tried that it refers me to the reseller have tried to contact the one who sold me he is no longer in that business,I have been using this box for the past two years I can even send you the Logs i have so that you help Mr One Hermitt.Thanks in advance,I am waiting for a favourable advance

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Sorry for Late...

Follow This :

1. Uninstall HWK Support Suite [UFSx_Support_Suite_Setup_vXX.XX.XX.XX]

2. Remove Registry Files

3. Remove :
a. SarasSoft from : C:\Program Files\Common Files [32 bit] / C:\Program Files (x86)\Common Files [64 bit]
b. Phoenix from : C:\Program Files\Nokia [32 bit] / C:\Program Files (x86)\Nokia [64 bit]
c. SarasSoft from : C:\Program Files [32 bit] / C:\Program Files (x86) [64 bit]

4. Restart System

5. Disable Anti-Virus & Firewall

6. Install : UFSx_Support_Suite_Setup_v02.03.00.03

7. Visit & Follow : HWK Suite v2.3.0.2 [Install Offline]

8. Enable Anti-Virus & Firewall

Post Result...

just done that thanks for your unlimited support Mr Odia now the box back to Contact Reseller But I can detect the Hwk Hid and can not update will try to load the photos as a matter of urgency

Attachment 33057

From Contact resseller to closed gracefully I THANK YOU ALL who are working behind the scenes hope my HWK will be up

Maybe You are Using Low Speed Net Connectivity or Your Anti-Virus and/or Firewall Blocking to Connect to Server or Server Offline...

Disable Anti-Virus & Firewall and Try
if Same Check with Other ISP

Remove Old Files and Use This [New Version] :
UFS_PANEL_v2.3.0.4
UFSx_Support_Suite_Setup_v02.03.00.04