Post Your
HWK Upgrade/Installation/Support Server Problem only here
plz read care fully release note
"Please make sure you un-install all old versions, first HWK Suite, then HWK Support Suite, you can then install the new software, first HWK Support Suite and then HWK Suite.
You MUST update your HWK using client 2.2.0.0, old client versions will no longer work.
You MUST be running HWK software 2.2.0.0 to access support."