Samsung C3262 Firmware Update Steps:

- Turn Off you phone, And take its battery and memory card out.
- Extract the flash files package, And the FlashLoader too.
- Look inside the FlashLoader folder, And you will see Drivers folder, Inside this folder there is a zip file (Sunstone_V5_00_0_1_WHQLed.zip), Extract it too.
- From the extracted folder run the Setup.exe program to install the drivers.
- From the FlashLoader folder run bfloader.exe program.
- Click on SetModel button and select this file from FlashLoader folder:

QuatroTeestaKoalaKiwiEdge_Production_Setting_v02.m dl
- Click on Main Partition button.
- Now click on Browse button and select this file from firmware BIN folder:

C3262xx.ptt (xx could be DD or XX or any other letters).
- Click OK button to close the opened window.
- Click on CSC button.
- Now click on Browse button and select this file from firmware CSC folder:

C3262xx.ptt (xx could be DD or XX or any other letters).
- Click OK button to close the opened window.
- Make sure that USB option is selected in Communication Settings to be able to flash your phone using The original USB cable.
- Click on START button at FlashLoader program's window.
- Connect the USB cable to your PC.
- Put the battery back into your phone, But do not turn it on.
- Press and hold Volume Down key + Lock key
- While you are holding the both mentioned keys connect the USB cable to the phone, And wait.
- In case Windows detects a new device, Wait until it installs the needed drivers.
- When the FlashLoader program detects the phone, It will start the flash process by itself.
- Do not try to disconnect the USB cable during the flash operation.
- Wait until the FlashLoader finishes his job, And the phone restarts.
- Now you can disconnect the USB cable from phone.
- It is better to do full reset by this code *2767*3855#
- The phone will restart after entering the above code, Wait for it.
- Now you are ready to use your Samsung Champ Neo Duos mobile phone.