Dear Users!


We are happy to inform you that we started our live support.

You can contact us in working days between 09.00 am - 5.00 pm GMT time zone.
If you have a really urgent problem. (somebody has stolen your credits, stolen your account, you have received your box, but it's not activated correctly or just any other URGENT problem...)

If you have credit problem or you have found a bug, please write private message, (same as before) because we can not refund credits this way.


1. First you need login at http://www.universalbox.com site.






2. If support is online just click on the support picture.






3. Fill the required fields shown below and press Start Chat