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Thread: Contact service problem...

  1. #1
    GsmIndia.in Newbie
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    Default Contact service problem...

    If I put back the case of Phoenix So SERVICE CONTACT phone work?
    If so, please, for those who have the X3 02 can make a backup and send me FROM SAVE PHOENIX?
    Mark you, I am a year without cell phone ...
    Last edited by 12IDO350; 26-08-2012 at 10:05 PM.

  2. #2
    GsmIndia.in Team Tom One_Hermit's Avatar
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    Quote Originally Posted by 12IDO350 View Post
    If I put back the case of Phoenix So SERVICE CONTACT phone work?
    If so, please, for those who have the X3 02 can make a backup and send me?
    Mark you, I am a year without cell phone ...

    Flash Phone with Supported Box and Post Log for Proper Solution...

  3. #3
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    What does this mean?
    I can not imagine a backup without a box?
    Once again, can someone give me a backup file of X3 02?
    Last edited by 12IDO350; 26-08-2012 at 10:32 PM.

  4. #4
    GsmIndia.in Team Tom One_Hermit's Avatar
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    You have to Post Set's INFO Log to Check Problem of Your Set...

  5. #5
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    Like this?
    Flashing started
    Creating product data items list
    Product data items list created
    Backup not required
    Flashing phone
    Initializing
    Scanning image files ...
    Waiting for USB device ...
    Loading secondary boot code: 15 168 bytes
    Secondary boot loaded
    BB Asic Index is: 00
    Asic ID is: 000000030000022600010007600C192102031104
    BB Asic Index is: 00
    EM Asic ID is: 00001051
    BB Asic Index is: 00
    EM Asic ID is: 00001060
    BB Asic Index is: 00
    Public ID is: 1C30001411E455404869C8353D5C96F2721FF77A
    BB Asic Index is: 00
    Asic Mode ID: 00
    BB Asic Index is: 00
    Hash: 916F75217F32081248B15C38DFC8E81B
    BB Asic Index is: 00
    ROM ID: E693EF0DAC22615B
    BB Asic Index is: 00
    Device type is: 05
    Device Index is: 00
    Manufacturer code: 0000
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 04
    Device Index is: 00
    Manufacturer code: FFFF
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 00
    Device Index is: 00
    Manufacturer code: 0000
    Device ID: 0000
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 00
    Device Index is: 01
    Manufacturer code: 0000
    Device ID: 0001
    Extended device ID: 0000
    Revision ID: 0000
    BB Asic Index is: 00
    Device type is: 03
    Device Index is: 00
    Manufacturer code: 00EC
    Device ID: 0030
    Extended device ID: 0000
    Revision ID: 0431
    Loading update server code: 812 840 bytes
    Update server loaded
    Asic CMT: Start programming 70499 KB ...
    Asic CMT: Programming data sent: 0%
    Asic CMT: Programming data sent: 10%
    Asic CMT: Programming data sent: 20%
    Asic CMT: Programming data sent: 30%
    Asic CMT: Programming data sent: 40%
    Asic CMT: Programming data sent: 50%
    Asic CMT: Programming data sent: 60%
    Asic CMT: Programming data sent: 70%
    Asic CMT: Programming data sent: 80%
    Asic CMT: Programming data sent: 90%
    Asic CMT: Programming data sent: 100%
    Programming complete
    Asic CMT: Verifying communication to device ...
    Waiting for communication response: 25
    Waiting for communication response: 24
    Waiting for communication response: 23
    Waiting for communication response: 22
    Waiting for communication response: 21
    Waiting for communication response: 20
    Waiting for communication response: 19
    Waiting for communication response: 18
    Waiting for communication response: 17
    Waiting for communication response: 16
    Waiting for communication response: 15
    Waiting for communication response: 14
    Waiting for communication response: 13
    Waiting for communication response: 12
    Waiting for communication response: 11
    Waiting for communication response: 10
    Waiting for communication response: 9
    Waiting for communication response: 8
    Waiting for communication response: 7
    Waiting for communication response: 6
    Waiting for communication response: 5
    Waiting for communication response: 4
    Waiting for communication response: 3
    Waiting for communication response: 2
    Waiting for communication response: 1
    Error 0x8401F121 communicating to phone. Unable to verify comm.
    Warning: Unable to communicate to product after flashing
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files ...
    ERROR: Unable to detect device 0x8401F145. Check USB connection
    ERROR: Product recovery failed
    Unable to set the phone to flash mode. Unable to flash.
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files ...
    Unable to set the phone to flash mode. Unable to flash.
    All operations completed
    Product flashing aborted

  6. #6
    GsmIndia.in Team Tom One_Hermit's Avatar
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    Its Flashing Log..

    Post Info Log...

  7. #7
    GsmIndia.in Newbie
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    Can you explain to me what this is?
    I do not understand this issue so ...
    Information of cell phone such as IEM and RM?
    Last edited by 12IDO350; 26-08-2012 at 11:05 PM.

  8. #8
    GsmIndia.in Team Tom One_Hermit's Avatar
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    Post Current Condition of Phone [Dead or Contact Service]
    and
    Which Box You have for Nokia Flashing..???

  9. #9
    GsmIndia.in Newbie
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    I do not have a box for flashing and the status of cell phone is now dead, when I try to burn it connects to the computer version and after a minute and then disconnects Oct flashing lights.
    What is this box you are talking about?
    If you mean a box like Phoenix or JAF So I used Phoenix
    Last edited by 12IDO350; 26-08-2012 at 11:20 PM.

  10. #10
    GsmIndia.in Team Tom One_Hermit's Avatar
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    Quote Originally Posted by 12IDO350 View Post
    Warning: Unable to communicate to product after flashing
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files ...
    ERROR: Unable to detect device 0x8401F145. Check USB connection
    ERROR: Product recovery failed
    Unable to set the phone to flash mode. Unable to flash.
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files ...
    Unable to set the phone to flash mode. Unable to flash.
    All operations completed
    Product flashing aborted
    Maybe You Used Older Version Flash File or Set has Some Hardware Problem..

    Try To Flash with Latest Firmware First
    If Same You have to Check by Fbus Flashing [For This You Need Flashing Box Like HWK / JAF / ATF / MxBox etc]

  11. #11
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    Tell the real story?
    And the box is something physical or software?
    Need to buy or something?

  12. #12
    GsmIndia.in Team Tom One_Hermit's Avatar
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    If You are Just User Give Your Set to Nearest Repairing Shop or Nokia Care for Repairing...

    If Its Your Profession Buy Any Flashing Box as Your Need..
    You can Contact Your Nearest Reseller for Price...

  13. #13
    GsmIndia.in Newbie
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    My cell phone was dead by the update heartburn C3 01 then cell phone SERVICE CONTACT wrote to me so I sent it to the lab certified and she could not, and so long as two labs and failed.
    There is a chance that you can not fix?
    And tell me, if I take a backup file of the Phoenix and burning it Laflon then it will work?

  14. #14
    GsmIndia.in Team Tom One_Hermit's Avatar
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    If SIMLock / IMEI Damage and You have Full RPL Backup - Its Repairable by Restore
    If You don't have RPL Backup - You have to Buy RPL
    Last edited by One_Hermit; 26-08-2012 at 11:49 PM.

  15. #15
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    First, the state is also dead SERVICE CONTACT mode?
    Secondly, now I tried to burn a new version 7.32 and failed me, here:
    Flashing started
    Creating product data items list
    Product data items list created
    Backup not required
    Flashing phone
    Initializing
    Scanning image files ...
    Waiting for USB device ...
    Loading secondary boot code: 15 168 bytes
    Secondary boot loaded
    HW Test Fail reported - 0x2
    Error sending MCU_CONFIGURATION_REQUEST
    ERROR: Failed to set phone to flashmode
    Starting to recover the phone
    Recovering phone
    Initializing
    Scanning image files ...
    Unable to set the phone to flash mode. Unable to flash.
    Flashing phone

    What is RPL?

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